Accessibility statement:

The Kestavakaupunki website is subject to the Act on the Provision of Digital Services. Under the Act, public online services must be accessible, which means that everyone must have equal access to them.

This statement describes the shortcomings in the accessibility of the website.

The website was published in February 2019. This accessibility statement was published on 9 December 2020.

The website is maintained by the Ministry of the Environment.

Accessibility of the service

The Ministry of the Environment has assessed the accessibility of the website together with the system supplier.

The website meets the Level A and AA success criteria required by the Act in certain respects (WCAG 2.1). The key shortcomings in the accessibility of the online service are described below.

Shortcomings in the accessibility of the website

The following content elements do not meet the accessibility requirements:

Errors in page heading hierarchy

The order of page heading levels in the HTML code is partly incorrect. This may make it more difficult to browse the page using a screen reader. The HTML code of a page may contain extra heading levels with no text. These levels appear as empty headings for screen readers. (WCAG 1.3.1)

Shortcomings in text alternatives for images and diagrams

The content pages have some images for which no descriptive text alternatives have been defined or the text alternatives do not describe the content of the images correctly. Detailed text alternatives have erroneously been provided for some purely decorative images. (WCAG 1.1.1, 1.4.5)

Shortcomings in colour contrasts

The contrast ratio between text and background colour is not always sufficient. Problems appear e.g. in the text content and buttons. (WCAG 1.4.3)

Accessibility issues in PDF documents

  • There are shortcomings in the accessibility of PDF documents published by the Government after 23 September 2018 contained in the website.
  • The documents may have visual elements and diagrams for which no descriptive text alternatives have been defined. (WCAG 1.1.1)
  • The PDF documents may have layout issues that hamper screen reader use, such as unnecessary line breaks and headings with no heading levels. (WCAG 1.3.1)
  • The table structures in PDF documents may have deficiencies that hamper screen reader use, e.g. table structures have been used for text layout purposes or programmatic column headings are missing. Similar data may also have been divided into several tables. (WCAG 1.3.1)
  • The documents may have footnotes with no links to the texts, which makes it difficult to interpret them when using a screen reader. (WCAG 1.3.1)
  • There may be shortcomings in file metadata, such as missing titles or incorrect language specifications and author information.

Broken links

The website contains broken links. These will be repaired in connection with other updates.

Shortcomings in the naming of links

The link texts are not sufficiently descriptive in all respects.

Problems in enlarging the text

On some content pages enlarging the text to 200% moves some of the caption beside the image, which impairs readability.


We are correcting the shortcomings in accessibility related to the content, such as text alternatives and clear link texts, within the limits of our resources starting from autumn 2020.

Because the content of the service will be on the present technical platform only for a limited time, correcting all shortcomings in accessibility would cause an unreasonable burden on the scarce resources. The accessibility requirements will be taken into account in full or at least better than at present when the content of the service moves to another technical platform.

How to obtain information that is not accessible?

To obtain information that is not accessible, please contact Iina Heikkilä, or tel. +358 295 250 448. Together we will find the best way for you to access the information you need.

Give feedback on accessibility

If you notice any accessibility issues on the website, first send feedback to the Ministry of the Environment that maintains the website. You can send your feedback by email to

Please note that it may take up to 14 days to reply. If you are not satisfied with the reply, or if you do not receive any response within two weeks, please report this to the Regional State Administrative Agency for Southern Finland.

Detailed information on how to submit your report and how the matter will be handled is available on the Agency’s website.

Contact details of the supervisory authority

Regional State Administrative Agency for Southern Finland
Supervisory Unit for Accessibility (saavutettavuuden valvonnan yksikkö)
Accessibility requirements:
tel. +358 295 016 000 (switchboard)

Published 2020-12-11 at 16:13, updated 2020-12-11 at 16:13
  • Print page